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What are the mini guitars made of?
Can I add a custom engraving?
How long does production take?
Do you ship internationally?
How is the product packaged?
Can I return or exchange my order?
Do you accept bulk or wholesale orders?
How can I contact you?
What are the mini guitars made of?
Our mini guitars are made from high-quality natural wood. Each piece is carefully handcrafted to ensure durability, beauty, and a smooth, pleasant texture.
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Can I add a custom engraving?
Yes! We’re happy to personalize each guitar for you:
Guitars:
On the front side — a name, date, or short phrase (up to 12 characters).
On the back side — a short message, greeting, or a line from a song (up to 60-100 characters).
Picks: a name, date, or short phrase (up to 20 characters)
More precisely and in detail about the number of characters will be indicated for each product in the description.
If you have special requests, feel free to contact us before placing your order.
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How long does production take?
It takes 2–5 business days to complete and engrave your mini guitar. We always strive to finish as quickly as possible while maintaining high quality.
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Do you ship internationally?
Yes, we offer worldwide shipping. Delivery costs and times depend on your country and will be calculated during checkout.
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How is the product packaged?
Each mini guitar is carefully wrapped in protective eco-friendly paper to ensure it arrives in perfect condition. Gift wrapping is also available upon request — just leave us a note when placing your order.
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Can I return or exchange my order?
Since each item is made to order and personalized, returns and exchanges are only accepted if the item arrives damaged or there was a mistake on our part. Please contact us within 7 days of receiving your order if there’s an issue. Cancellation of the order is possible within 12 hours.
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Do you accept bulk or wholesale orders?
Do you accept bulk or wholesale orders?
Yes! If you’re interested in ordering multiple items for events, gifts — send us a message. We’ll be happy to offer special pricing and timelines.
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How can I contact you?
You can reach us through the eCRATER contact form. We usually respond within 24 hours. We're always happy to help and discuss the details of your custom order!
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